The main control panel consists of three buttons: connect/disconnect, change server and change encryption. On Windows, OverPlay has one of the barest interfaces this side of Bitdefender VPN. We did eventually get in (see “customer service”), but it was an early red flag. When we tested OverPlay in 2019, the desktop app rejected our login credentials, despite the website accepting the exact same information. On macOS, it’s a little trickier, since you have to go through the App Store. Installing OverPlay on Windows is relatively simple with the help of a setup wizard. (For an example of what user-friendliness actually looks like, visit our CyberGhost review). The number of unforced errors here is frankly astonishing. Its interface is definitely the former but never manages to be the latter.
OverPlay’s interface makes the common mistake of assuming that “stripped-down” and “user-friendly” are synonyms. More on this in the “ease of use” section below. Only Windows users get the kill switch and the ability to change protocols.
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Speaking of devices, this service presents a vastly different interface and feature set to its Windows and Mac users. Although SmartDNS is available on a dizzying array of devices, OverPlay VPN works on only six: Windows, macOS, iOS, Android, DD-WRT routers and Tomato routers. You can use an OverPlay subscription on three devices simultaneously. (If you’re tired of the trend of stripping VPNs down as far as possible, take a look at our AirVPN review). It’s like a life jacket having a “press to float” button. A VPN should protect you from IP address leaks all the time. Some features, such as “enable IPv6 leak protection,” are inexplicable. Split tunneling and trusted WiFi networks are nonexistent, though OverPlay works with VPN on demand if your computer has that feature. It has two protocols (OpenVPN over TCP or OpenVPN over UDP), two encryption settings and a limited kill switch. The VPN service comes off as an afterthought. For example, if you’re in China or another country that censors websites, your web traffic will appear to be coming from somewhere else. When you attempt to access a site, SmartDNS automatically runs the DNS request through a server that has the right credentials to access it. That bears repeating: if you get the cheaper service, your data is not secure. OverPlay SmartDNS is not encrypted and does not offer anonymous browsing. OverPlay consists of two products: a smart DNS service and a virtual private network.
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